Luxury Unified Management Interface
Operations software for hotel valet parking and bell services
LUMI is a private business application used by hotel front-of-house teams to manage vehicle parking and guest luggage. It replaces the separate systems and paper processes that valet and bell operations typically run in parallel, and puts both on one platform with shared reporting.
It is an internal operations tool. There is no public sign-up, no consumer service, and no guest-facing component.
Hotel cashiers, bell clerks, parking attendants, bell staff, door attendants, shift leads and operations management. Access requires an account; there is no public registration.
A conventional web application — React on the front end, Node.js and Fastify for the API, PostgreSQL for storage. It runs as a single process behind a standard web server and makes no outbound connections to third-party services.
The application stores operational records: guest surname, vehicle description, parking location, luggage claim numbers and storage location. It does not store payment card data — parking charges are processed in the hotel's property management system, and only a reference number is retained.
Session-based authentication with hashed credentials, served over TLS. Built to accept enterprise single sign-on (OIDC) for production deployment inside a corporate environment.
This deployment is a working demonstration for internal review. It contains sample data only. No guest information has been entered.